Delivery & Return

delivery and Return

Delivery and Return Overview​

At Best Online Supplier, we prioritize your convenience. Our delivery options are designed to offer flexibility, ensuring a seamless shopping experience for our customers in Dubai. Explore the various methods available to get your hands on the latest mobile tech effortlessly.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

We want you to be completely satisfied with your purchase from Best Online Supplier. If you are not satisfied with your order, we offer a hassle-free return policy within 3 days of receiving your product. Please read our guidelines below to ensure a smooth return process:

Eligibility Criteria:

  • Returns are accepted within 3 days of the delivery date.
  • Products must be unused, in their original condition, and with all the original packaging and tags intact.
  • Mobile phones and accessories are eligible for return, subject to inspection and approval.

Return Process:

  • Contact our Customer Support Team within 3 days of receiving your order, providing your order details and the reason for the return.
  • Our team will guide you through the return process and provide you with a Return Authorization (RA) number.
  • Pack the items securely, including all original packaging and tags. Clearly mark the RA number on the outside of the package.
  • Ship the product back to our designated return address using a reliable courier service with tracking capabilities. The return shipping cost is the customer's responsibility.

Inspection and Approval:

  • Once we receive the returned items, our team will inspect them to ensure they meet the eligibility criteria.
  • If the return is approved, we will process a refund to the original payment method within a reasonable timeframe.

Exceptions:

  1. Items damaged or used by the customer are not eligible for return.
  2. Returns requested after the 3-day period will not be accepted.

Contact Information: For any inquiries or assistance regarding returns, please contact our Customer Support Team at bestonlinesupplier.uae@gmail.com or call our helpline at 9710544848045.

Thank you for choosing Best Online Supplier. We value your satisfaction and are committed to providing an exceptional shopping experience.

Need a Help?

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