Refund and Returns Policy for BEST ONLINE SUPPLIER
Last Updated: 6th January 2024
Refund Policy
- Eligibility for Refund
- BEST ONLINE SUPPLIER is committed to customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund.
- Conditions for Refund
- To be eligible for a refund, the product must be in its original condition, unopened, and unused.
- Refunds are processed based on the original payment method.
- Refund Timeframe
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- Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
- If approved, the refund will be processed promptly, and a credit will be applied to your original payment method within [number] business days.
Returns Policy
- Eligibility for Returns
- BEST ONLINE SUPPLIER accepts returns for products that are damaged, defective, or not as described.
- Conditions for Returns
- Please notify us within 3 days of receiving the product if you wish to return it.
- The product must be in its original packaging, accompanied by the receipt or proof of purchase.
- Return Process
- To initiate a return, please contact our customer support through email, WhatsApp, or Messenger.
- We will provide you with the necessary instructions and shipping details for returning the product.
- Return Shipping Costs
- If the return is due to a mistake on our part, BEST ONLINE SUPPLIER will cover the return shipping costs.
- If the return is due to customer preference or a change of mind, the customer is responsible for the return shipping costs.
- Inspection and Refund/Replacement
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- Once your return is received and inspected, we will notify you regarding the approval or rejection of the refund or replacement.
- If approved, the refund or replacement will be processed promptly.
Exchanges
- BEST ONLINE SUPPLIER may offer exchanges for damaged or defective products. Please contact customer support for assistance.
Contact Us
- For any questions or concerns regarding our Refund and Returns Policy, please contact us at WhatsApp.